Material Detail

11.255 Negotiation and Dispute Resolution in the Public Sector

11.255 Negotiation and Dispute Resolution in the Public Sector

This course investigates social conflict and distributional disputes in the public sector. While theoretical aspects of conflict are considered, the focus of the class is on the practice of dispute resolution. Comparisons between unassisted and assisted negotiation are reviewed along with the techniques of facilitation and mediation.
Rate

Quality

More about this material

Comments

Log in to participate in the discussions or sign up if you are not already a MERLOT member.