Material Detail

"Almost everyone in America knows how to use a telephone and almost everyone picks up a phone every day to make or answer a call. Unfortunately, almost no one understands their telephone bill. Worse: almost no one knows that they have been paying, for years, for services that they never ordered and that will probably never be delivered anytime soon. And we believe you're owed money — hundreds of dollars per-line."

This will delete the comment from the database. This operation is not reversible. Are you sure you want to do it?

Thank you for reporting a broken "Go to Material" link in MERLOT to help us maintain a collection of valuable learning materials.

If you feel this material is inappropriate for the MERLOT Collection, please click SEND REPORT, and the MERLOT Team will investigate. Thank you!

You are being taken to the material on another site. This will open a new window.

Do not show me this again