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Material Detail

Customer service and customer care activities and exercises

Customer service and customer care activities and exercises

Use any of the below customer service training activities in this page and incorporate them any customer service training initiative, they can help you highlight some key customer service concepts that can also be modified further or debriefed differently to serve specific learning points. 

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More about this material

Material Type:
Collection
Date Added to MERLOT:
September 21, 2021
Date Modified in MERLOT:
March 22, 2025
Author:
Submitter:
Cathy Swift
Asian American, Native American, Pacific Islander Serving Institution Hispanic Serving Institution
Primary Audience:
College Lower Division, College Upper Division
Technical Format:
Website
Mobile Compatibility:
Not specified at this time
Language:
English
Cost Involved:
No
Source Code Available:
Unknown
Creative Commons:
No

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