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Material Detail

CLV Lifetime Period with Growing Retention Rates

CLV Lifetime Period with Growing Retention Rates

This is a 5-minute video on YouTube. How to calculate the customer lifetime period (for CLV purposes) when the customer retention rate changes each year. Calculating customer lifetime period with a fixed retention rate is quite straightforward, but slightly more challenging in the real world where typically retention rates of a customer base increase over time....

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More about this material

Material Type:
Tutorial
Date Added to MERLOT:
January 20, 2024
Date Modified in MERLOT:
January 24, 2024
Author:
 
Submitter:
Cathy Swift
Asian American, Native American, Pacific Islander Serving Institution Hispanic Serving Institution
Primary Audience:
Middle School, College Upper Division
Technical Format:
Video, Website
Mobile Compatibility:
Not specified at this time
Language:
English
Cost Involved:
No
Source Code Available:
Unknown
Creative Commons:
No

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