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This case highlights a critical quandary of nonprofit management as the domestic violence organization profiled, Casa de Esperanza, pursues mission critical but underfunded work. Because it chronicles the development of greater systems-level capacity in a direct service organization, it can be used to highlight both organization and systems-level topics. The organization facing a budgetary deficit because of efforts to increase organizational impact by engaging in policy, research and program expansion on a national level. This material is part of The Hubert Project collection, the premier hub for open educational resources in the public affairs field.

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