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Financial Value of Customer Satisfaction: Using a Lifetime Value Calculator

        

Financial Value of Customer Satisfaction: Using a Lifetime Value Calculator

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This is an in-class activity used to demonstrate the life time value of customer satisfaction. 
Material Type: Assignment
Technical Format: HTML/Text
Date Added to MERLOT: August 13, 2010
Date Modified in MERLOT: February 21, 2013
Author:
Submitter: Michelle Kunz
Keywords: life time value, calculator, customer satisfaction

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Primary Audience: College General Ed, College Lower Division
Mobile Compatibility: Not specified at this time
Technical Requirements:
Language: English
Cost Involved: no
Source Code Available: unsure
Accessiblity Information Available: unsure
Creative Commons: Creative Commons License
This work is licensed under a Attribution-NonCommercial-NoDerivs 3.0 United States
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