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Material Detail

Financial Value of Customer Satisfaction: Using a Lifetime Value Calculator

Financial Value of Customer Satisfaction: Using a Lifetime Value Calculator

This is an in-class activity used to demonstrate the life time value of customer satisfaction.

Keywords:
calculator, customer satisfaction, life time value
Disciplines:
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Material Type:
Assignment
Date Added to MERLOT:
August 13, 2010
Date Modified in MERLOT:
December 26, 2020
Author:
 
Submitter:
Michelle Kunz
Primary Audience:
College General Ed, College Lower Division
Technical Format:
Website
Mobile Compatibility:
Not specified at this time
Language:
English
Cost Involved:
No
Source Code Available:
Unknown
Accessibility Information Available:
Unknown
Creative Commons:
Creative Commons License
This work is licensed under a Attribution-NonCommercial-NoDerivs 3.0 United States

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