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Introduction to the Service Supply Chain

Introduction to the Service Supply Chain

Services are characterized by management and supply of information. Information has replaced inventory. Services are being outsourced as organisations prefer focusing on their core activities. Combination of automation and outsourcing has led to the development of virtual service organisations and networks. Service supply chain refers to a series of activities conducted to meet the needs of the market. It represents the supply and demand relationship chain among service providers, service intermediaries, and customers. Growth in the services sector has increased the interest in service supply chains. NOTE: This is a BookBoon publication and you have to provide your email address to access it. The book is free for students, but all others only get it free for 30 days and it requires a... Show More
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