Material Detail

Obtaining and Retaining Customers - Part II - Customer Retention
This is a free textbook offered by BookBoon
'At the heart of this book is the belief that to survive and prosper in today’s competitive environment, irrespective of the type of business concerned, a focus on the needs of the customers is paramount – if customer don’t get what they want, they go elsewhere and with the contemporary digital environment, going elsewhere has never been easier to do....
Show MoreQuality
-
Editor Reviews
- User Rating
- Comments
- Learning Exercises
- Bookmark Collections (2) Bookmark Collections
- Course ePortfolios
- Accessibility Info